Consent to Communication

Last Updated: July 30, 2025

At Red Rock Disposal, we value your privacy and aim to provide transparent and efficient communication with our customers. This Consent to Communication page outlines how and why we may contact you in relation to our services. By using our website or services, you agree to receive communications from us as described below.

1. Purpose of Communication

We use your contact information to send communications related to the services we provide, including:

  • Service Updates: Information about your dumpster rental, delivery, pickup, or any changes to scheduled services.

  • Order Confirmation and Receipt: Notifications confirming your service order and payment.

  • Promotions and Marketing: Special offers, discounts, or promotions that we believe may interest you, but only if you have opted in to receive marketing communications.

  • Customer Support: Assistance and follow-up regarding customer inquiries, complaints, or feedback.

2. Types of Communication

Depending on your preferences and the services you’ve requested, you may receive communication from us in the following forms:

  • Email: Updates, receipts, promotional messages, and newsletters.

  • Phone Calls: Service-related calls, appointment confirmations, or important updates.

  • SMS/Text Messages: Updates about your service status, delivery or pickup reminders, and notifications regarding your rental.

3. Consent to Receive Communication

By providing your contact details (e.g., phone number, email address) and agreeing to these Terms:

  • You consent to receiving communications from us, including but not limited to service updates, promotional offers, and other customer service-related notifications.

  • You acknowledge that providing your phone number or email address is voluntary but necessary for us to deliver services to you and communicate important information related to your orders.

4. Opting In and Opting Out of Communication

  • Opting In: By checking the opt-in box or consenting to receive marketing emails, SMS, or promotional calls, you agree to receive marketing communications. You may opt into specific categories of communication, such as email newsletters or SMS updates.

  • Opting Out: You can withdraw your consent to receive marketing communications at any time:

    • For email communications, simply click the “unsubscribe” link at the bottom of any email.

    • For SMS communications, reply with “STOP” to any SMS you receive from us.

    • For phone calls, you may request to be removed from our marketing list by contacting our customer service by calling (719) 396-2723.

Once you opt out, we will promptly update our records, and you will no longer receive marketing communications. However, you may still receive essential service-related communications, such as order confirmations or service reminders, unless you unsubscribe from all communications.

5. Communication Preferences

You can manage your communication preferences by contacting us directly or adjusting your settings in your account on our website (if available). If you no longer wish to receive any form of communication, you can ask us to deactivate your account or remove your contact information from our system. Please note that it may take up to 10 business days to process your request.

6. Data Usage and Security

We are committed to protecting your personal information and ensuring that it is used only for the purposes outlined in this Consent to Communication. We do not sell, trade, or share your contact information with third parties for marketing purposes without your explicit consent.

For more information on how we handle your data, please refer to our Privacy Policy.

7. Changes to Communication Preferences

We may update or modify how we communicate with you. If we change the methods or channels through which we send communications (e.g., introducing a new communication platform), we will update this page to reflect those changes. You will always have the option to opt-out or adjust your communication preferences at any time.

8. Contact Us

If you have any questions, concerns, or requests regarding your communication preferences or this page, please contact us:

  • Phone: (719) 396-2723

  • Mailing Address:
    Red Rock Disposal
    2972 Central Avenue
    Canon City, CO 81212

9. Acknowledgment and Agreement

By continuing to use our website and services, you acknowledge and agree to the terms outlined in this Consent to Communication. If you do not agree with these terms, you can opt-out at any time or refrain from using our services.